The present conditions are concluded exclusively between the Company High Tech E Shop LTD, Contractor who has for number of SIRET: 2344013, whose head office is located RM 1902 EASEY COMM BLDG – 253-261 HENNESSY RD WANCHAI HK, denominated “www.5111 .store “or” the Site “and any person making a purchase on the website www.5111.store, referred to as” the Internet “and collectively referred to as” the Parties “. The latter declares that he / she is of legal age or holds a parental authorization and has the legal capacity to contract allowing him / her to place an order on this Website. The Parties agree that their relations are governed exclusively by these general conditions of sale. These conditions may be subject to change. Therefore, it is understood that the applicable conditions are those in effect on the site at the time of placing the order on the Site.
ARTICLE 1 – AVAILABILITY
Our product and price offers are valid as long as they are visible on the Site, except for special operations whose validity period is specified on the Site. The Internet user is invited to consult the availability of items sold on the information page of each product.
In case of order of an article which turns out unavailable, 5111.store we reserve the right to cancel or postpone any order, after having warned the Net surfer.
The Internet user can also cancel his order, if it has not yet been shipped, subject to inform the service concerned.
ARTICLE 2 : ORDER
All orders are as follows:
– Internet user must fill his basket of products via the online shop,
– It must then, fill all the information necessary for the sending (last name, first name, address and telephone number)
– Choose the delivery method
– And finally his mode of payment Only after that, the user receives an email confirmation and order confirmation.
As soon as the order is ready to ship, 5111.store will send an e-mail dispatch of the order to the user.
The prices displayed by default on the site are indicated in euros and may or may not be HT. (Read the product description) Product prices displayed on 5111.store are excluding shipping costs unless otherwise stated. These will be made known to the user on the summary screen before final confirmation of the order.
What are the means of payment?
The user can pay for purchases by bank transfer or Escrow according to the order.
5111.store reserves the right to cancel the order in case of non-receipt of the requested documents within a reasonable time or receipt of non-compliant documents.
5111.store agrees to inform the Customer by any means at its convenience, any possible problem concerning the order of the user.
ARTICLE 3 : DELIVERY
Where do we deliver?
The products are only available at the delivery address that the user has entered on his order.
What are the delivery times ?
Delivery times are, from the receipt of payment, variable depending on the delivery company (see description when choosing the latter) How to do if I am missing during delivery? In the context of a delivery by TNT or DHL, the Internet user absent at the delivery has a period of 10 working days to pick up his parcel at the indicated post office. Beyond this period, the package will be returned to 5111.store.
ARTICLE 4 : RETRACTATION
4.1 Conditions of the right of withdrawal
In accordance with the legal provisions in force, the Internet user has 14 days to retract. The right of withdrawal is the responsibility of the Internet user as described below.
4.2 Conditions of exercise of the right of withdrawal
The Internet user may notify his decision to withdraw from this contract by means of a clear and unambiguous statement to the following address:
– via the online contact. The user will have to return the property to the following address: RM 1902 EASEY COMM BLDG – 253-261 HENNESSY RD WANCHAI HK The Internet user must pack the article concerned with caution and include in his mail his (their) number (s) back.
The Internet user is free to choose the method of sending his product and to subscribe or not insurance in case of loss, theft or destruction of his package.
5111.store does not support any of these costs or the cost of transport and can not be held responsible for non-receipt of the package from the Internet. We advise you to opt for a shipment followed by the package.
In case the package does not comply with the one sent, 5111.store keeps the right not to refund the user.
4.3 Effects of the retraction
In the event that the Internet user complies with the return procedure described above, the refund will be made within 14 days of receipt of the products by 5111.store. This refund date may be deferred until recovery of the product or until a proof of shipment of the product has been transmitted to 5111.store, the date chosen being the date of the first of these facts.
ARTICLE 5 : GUARANTEE
All our items benefit from the commercial guarantee which is one year from the date of purchase. Any request for warranty support must be made in writing with the copy of the proof of purchase. No continuation can be given if this last element is missing. Your invoice is available in your customer area, or by email. The guarantees do not cover:
– The products dismantled by the customer. (Internal component, PSU, GPU, SSD)
– Defects and their consequences related to abnormal or non-conforming use for which the product is intended.
– The defects related to the non maintenance of the devices. – Products presenting a shock or apparent damage involving the responsibility of a third party or external events such as weather events, vandalism, fire …